Terms & Conditions
Before booking lessons, please kindly read all the T&Cs below. By booking, the T&Cs are accepted.
Rearranging Lessons and Last Minute Cancellations:
Lessons can be rearranged (or postponed to the following week) for free up to 12 hours prior to your lesson.
Lessons which have already been postponed once cannot be postponed again.
If you find you are unable to attend within 12 hours of your lesson time for any reason, including Covid-19 related matters, your lesson cannot be rearranged. A virtual lesson, at the time of your scheduled lesson, will be available to you in lieu. Should you choose not to have the virtual lesson, the lesson will be lost.
I am extremely reliable however if I am unable to teach a face-to-face lesson due to sickness, I will teach virtually if I am able to. Should you choose not to have the virtual lesson, the lesson cannot be rearranged and will be lost. If I am unable to teach virtually, the lesson will be postponed with no penalty.
Lateness (Arrival and Collection)
Students must be on time for lessons. If a student is late for the start of a lesson, lost time is lost, and cannot be added to the end of the scheduled lesson or added on to any future lessons.
Children must be collected at the time their lessons end. If the lesson time does not suit you or if you are unsure that you will be able to drop off or collect your child on time, please enquire about alternative lesson times.
It is your responsibility to ensure you turn up to your lessons and that you have a strong, working connection for virtual lessons. If you fail to turn up to a face-to-face lesson or fail to connect to a virtual lesson, this will be classed as a no show and the lesson will be lost.
All lessons, whether paid for one by one or in a block, are to be paid for in full on the same day that you make your booking(s). Payments can only be made via mobile banking (preferred), or in cash. All payments are non-refundable.
Booking Lessons One by One:
I am happy to offer this payment option and I will endeavor to reserve an ongoing lesson time for those who wish to book just one lesson at a time. However, respectfully, due to demand enquiries for weekly lessons will be prioritised over enquiries for less frequent lessons, and similarly, block bookings of weekly lessons will be prioritised over those who book lessons one by one. It is strongly recommended that you book in blocks of weekly lessons in order to secure an ongoing lesson time.
Booking in blocks secures your ongoing lesson time. For ease, most of my students choose to pay via standing order every four, eight or ten weeks.
Block bookings of ten lessons receive one free lesson. This free lesson will be automatically used up if you are unable to attend within 12 hours of your lesson time and do not wish to have a virtual lesson in lieu, or if you fail to turn up to a lesson.
Unless you are otherwise informed by me in advance, as a private teacher, I teach throughout all school holidays and on bank holidays. Block bookings of lessons will therefore continue as normal through these periods, unless you rearrange or postpone them. It is your responsibility to do so.
I hope these measures will give you confidence in knowing that you are learning in a clean environment. By booking, you agree to follow the small but important steps I ask my students to follow to allow me to teach safely in person. Please read my Covid-19 measures by clicking here.